E-Commerce Answering Service
24/7 Friendly Live Agents Answering All of Your Calls!
See How it Works](/content/wp-content/uploads/LiveVoice_Overview.mp4 "video"/index.html)
White Glove 24/7 customer service and order taking services.
E-Commerce Online Customer Support
An E-Commerce online support service helps capture all of your leads, increase your sales, and reduce abandoned shopping carts. LiveVoice can help answer your customers questions and give them peace of mind to buy your product.
The LiveVoice agents are trained to be extremely upbeat and friendly and can assist your customers 24 hours a day. Our call answering service for ecommerce companies will ensure increased sales and an exceptional customer experience.
Internet Shopping Triggers
LiveVoice’s retail call answering service monitors your web visitors with our customer experience reps to ensure every lead is responded to within 60 seconds, and no shopping cart becomes abandoned.
24/7 E-Commerce Answering Service:
Inbound sales
Our reps are experienced in inbound sales and can help answer customers questions and help increase your sales. By answering the phone 24/7 we will capture every business opportunity and reduce abandoned shopping carts.
Order Taking
People often have questions when shopping online, and would like to speak to a live person before purchasing an item. LiveVoice reps are trained to answer your customers questions, and take orders 24 hours a day.
24/7 Virtual Reception
Never let a call go to voicemail and have every call answered with a friendly live voice. Set up a customized call flow to have our receptionists transfer calls to the correct person.
Customer Support
We encourage our clients to provide us with the answers to your Frequently Asked Questions, so we can train our reps to be helpful and able to better assist your customers. People tend to buy from experts, and the more we know about your product the better.
Web Portal
Our secure online portal allows our clients access to all their call details and messages. Account usage data, management tools, and bill pay features are also available. You can log in to your account whenever you like from any web capable device.
Custom Pricing. Simple, Flexible Plans. No long term contracts.
Our pricing is simple and yet our plans remain flexible.
Your business is unique, so we strive to provide you with the support you need at a price that’s fair.
We want you to have a tailored phone service that fits your business because that’s what you deserve.
LiveVOICE understands how important EVERY call is to your business.
Get more details about your customizable, flexible, premium phone support service so you can turn opportunity into profit.